What is root cause analysis?

Root cause analysis is a method for identifying the fundamental cause of a problem. This approach focuses on understanding the underlying issues that lead to an observed effect or a problem within a process, system, or organization. By determining the root cause, organizations can develop effective solutions that address the true source of the problem, rather than just treating the symptoms.

This process typically involves several steps, such as data collection, problem identification, cause identification, and solution implementation. A successful root cause analysis can lead to long-term improvements, prevention of recurrence, and a more efficient organizational operation. Understanding this concept is crucial for analysts and decision-makers, as it allows for informed interventions that foster continuous improvement in various domains, including operational efficiency, quality control, and performance optimization.